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Process and ERP Consulting

At CrazyThink, we drive the digital transformation of your company from an empowerment philosophy: we help you grow without creating technological dependency. Discover how we optimise your processes and enhance your autonomy with innovative and customised solutions.

Lead the digital revolution in your organisation. With our expert support, your company evolves to become more efficient, competitive, and prepared for the future.

The key is in empowering your team and in creating systems that do not tie you to a single provider. Our consultancy is designed for you to take control and leverage technology in your favour, with independence and a long-term vision.

Odoo as the main engine

We primarily work withOdoo, the most comprehensive open source business management platform on the market. Odoo is amodular and integrated ERP systemthat unifies all the functions of your business under a single solution.Why Odoo? Modular Flexibility:

Odoo has over 70 official modules (Sales, Accounting, Inventory, Manufacturing, E-commerce, etc.). We only activate what you need, allowing for agile and tailored growth.

  • Total Integration:Information flows automatically between all modules, ensuring the elimination of synchronisation errors and a complete view of the business in real time.

  • Prepared for the Future:Its ecosystem includes

  • Preparado para el Futuro: Su ecosistema incluye Artificial Intelligence (AI) to optimise processes and automate tasks, keeping your business at the forefront.

We use Odoo as a foundation to ensure a robust, powerful, and adaptable system, integrating the best market-specific solutions to achieve the maximum adaptation to your business.

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Our areas of expertise

Proyectos y documentosFirma digitalImplementación de IA y ChatBotsFichaje DigitalGestión de nóminasCampañas y automatización de MarketingGestión y reserva de EspaciosContabilidad y presentación de impuestosCuadros de Mando de negocioGestión de Ausencia de EmpleadoseCommerceGestión de GastosWebAgenda de CitasFacturación (Verifactu, SII, ...)Gestión de Contactos/ClientesGestión Comercial o CRM

Our process in 4 phases:

1. Free pre-sale: personalised diagnosis with no obligation.
2. Agile implementation, tailored to your needs.
3. Practical training for your team, ensuring autonomy.
4. Continuous and evolutionary follow-up to maximise results and identify new opportunities.

✽  The AI Revolution in Your Processes

Discover
our five main benefits

1

Digitalisation and Intelligent Document Reading

  • Automatic scanning of invoices, quotes, purchase orders

  • Automatic data extraction (supplier, amount, dates, concepts)

  • Direct integration into ERP without manual intervention

  • Result: 95% reduction in administrative time

2

Internal Knowledge Base with AI

  • Natural language question system about policies/procedures

  • Accurate answers with context, citing source documents

  • Private, secure, GDPR compliant

  • Result: 60% reduction in support tickets

3

AI-Powered Web Customer Service

  • 24/7 chatbot that understands customer intent

  • Schedule appointments, track orders, resolve technical queries

  • Connected to backend (CRM, inventory, calendar)

  • Intelligent escalation to humans when necessary

  • Result: 70% of queries resolved without human intervention

4

Automatic Response Drafting with AI

  • Automatic suggestions for professional responses

  • Based on company policies and appropriate tone

  • Detailed example: customer with a broken product receives an intelligent response with 3 options

  • Result: Responses 5x faster

5

Data Exploitation with AI: Natural Language Questions

Example: "Which of my clients with over 100K in annual revenue have not purchased in 3 months?"→ Churn risk list with contacts and last purchases

Turn your business into a success story

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